利用流程(中文)/ Usage flow (English)

D-JOY網路商店利用流程
🔺🔺🔺不需要加入會員也可以購買,請遵照下面流程🔺🔺🔺

1.把喜歡的商品加入到購物車
2請先自行下單,下單成功後會收到E-mail通知,請【主動告知】email標題【新規注文番号】的號碼私訊Facebook 粉絲團給小幫手(未主動告知,會有漏接單的可能,還請主動告知) ❌切勿先行付款
(🔺除了PRC商品要先詢問後在下單,其他商品請自行下單)
🔶未收到E-mail通知,請【主動告知】已下單(未主動告知,會有漏接單的可能,還請主動告知)
3.【主動告知】email標題【新規注文番号】的號碼後,會確認商品是否有在庫(因網路shop與實體店舖共同進行販賣,所以會有下單取消的狀況,請多多體諒)
4.會使用Facebook粉絲團私訊或是E-mail回覆商品是否有在庫
5.關於商品狀況請看標籤紙的說明,網頁內中文有說明等級的差別
6.現在買滿一萬日幣即可免運 未買滿一萬日幣運費以商品重量秤重計算
7.海外付款方式目前只可使用信用卡 可選擇使用PAYPAL或是線上刷卡系統 ※JCB卡不可使用
8.想要與Facebook粉絲團商品一起寄送的買家 請Facebook粉絲團私訊告知小幫手或在e-mail通知
※確定保留之後,取消商品2次,今後都無法再購買(因為取消商品,表示剝奪其他想購買的客人權益)
※購買前有疑慮,請先Facebook粉絲團私訊詢問或e-mail詢問
🌟回覆時間基本為11-18,如無回覆表示還未上班或是休假,還請大家耐心等候,謝謝

🔺🔺🔺關於PRC商品🔺🔺🔺:
PRC商品為因重量關係價格而有所調整的商品。
因為海外寄送運費的關係,有些商品價格會調漲。

1. Choose your favorite products and put into the shopping cart.
2. After your order have been successful, you will receive an email. Please send message to our Facebook page first. We will help you to check the products in stock or not. After that, you can pay for it.
3. You will enjoy the free shipping when you purchased 10000 yen. If not, your shipping fee is according to the products’weight.
4. Our payment method is Paypal or Square. ※JCB cannot be used
5. If you like to combine the products which sold on Facebook page, please Facebook message to us.
※After confirm to keep the products, it cannot be cancelled. If you cancel the products twice, you cannot buy it anymore.
※If you have any questions, please send message to our Facebook page. Thank you.

About PRC Products:
PRC means the products’price will be adjusted by the products’weight.
Due to the shipping cost of overseas, the price of some products will be adjusted.

台湾・香港:https://www.facebook.com/djoyjp/ (中文)
Other ASIA:https://www.facebook.com/D-joy-asia-2314448025465569/ (English)

如果您需要中文詢問/If you would like an explanation in English

・請在D-JOY Facebook粉絲團私訊詢問或是回覆此E-mail(djoy-shop-asia@d-joy.club),說出您想詢問的問題。
・Please reply to this email(djoy-shop-asia@d-joy.club) stating that you would like an explanation in English.