利用流程(中文)/ Usage flow (English)

D-JOY網路商店購物流程
🔺🔺🔺不需要加入會員也可以購買,請遵照下面流程🔺🔺🔺
加入會員可記錄您的個人資訊以及可按愛心把喜歡的商品加入收藏之中

🔸現在單筆消費滿5000日幣商品總金額有5%折扣,單筆消費滿10000日幣商品總金額有10%折扣
現在單筆消費滿20000日幣商品總金額有20%折扣,單筆消費滿30000日幣商品總金額有25%折扣
(🔺折扣後,商品總金額必須要有10000日幣才享有免運。)

1.把喜歡的商品加入到購物車
2請自行下單,下單成功後會收到E-mail通知,請【主動告知】email標題【新規注文番号】的號碼私訊Facebook 粉絲團給小幫手(未主動告知,會有漏接單的可能,請主動告知) ❌切勿先行付款
3.主動告知【新規注文番号】的號碼後,會使用Facebook粉絲團私訊或是E-mail回覆商品是否有在庫
(因網路shop與實體店舖共同進行販賣,所以會有商品取消的狀況,請多多體諒)
※確定保留之後,無故取消商品1次,今後將無法再使用D-JOY的服務
🔶有些客人收不到系統傳送的下單確認E-mail,未收到E-mail通知,請【主動】私訊告知已下單(未主動告知,會有漏接單的可能,還請主動告知)

4.關於商品狀況請看標籤紙的說明,網頁內中文有說明等級的差別
5.現在買滿10000日幣即可免運 未買滿10000日幣運費以商品重量秤重計算
(🔺折扣後,商品總金額必須要有10000日幣才享有免運。)
6.海外付款方式目前只可使用信用卡 可選擇使用PAYPAL或是線上刷卡系統 ※JCB卡不可使用
7.下單後可保留三天,結單日為買家第一單購買3天後結單
第3天18:00 (日本時間)後下單都算下一次的購買
(⚠️結單日時,不可在追加商品)
🔸請買家自己留意結單日期
🔸滿10000日幣即可結單寄出,可以不用等到保留期間3天後

🔶請注意運送易碎物本身就會有破損風險
小幫手們都會盡力包緩衝材 如還是破損 還請大家多多見諒
會視情況給於折扣或是小禮物,無法全額補償

※確定保留之後,無故取消商品1次,今後將無法再使用D-JOY的服務(因為取消商品,表示剝奪其他想購買的客人權益)
※購買前有疑慮,請先Facebook粉絲團私訊詢問或e-mail詢問
以下為粉絲團連結:
台湾・香港:https://www.facebook.com/djoyjp/ (中文)
Other ASIA:https://www.facebook.com/D-joy-asia-2314448025465569/ (English)
🌟回覆時間基本為11-18,如無回覆表示還未上班或是休假,請大家耐心等候,謝謝

🔺🔺🔺關於PRC商品🔺🔺🔺:
PRC商品為因重量關係價格而有所調整的商品。
因為海外寄送運費的關係,商品價格會調漲。
商品折扣調降,因有統一計算方式,商品實價不會變動

🔺🔺🔺關於棄單規定🔺🔺🔺:
如下單【NG商品】會私訊告知提醒,若多次買到NG商品,將無法再使用D-JOY的服務,請仔細看清楚商品標籤。

D-Joy online shop usage

🌟Special Campaign🌟
🔸Purchasing 5000 yen in one order, you will enjoy 5%off. 10000 yen will enjoy 10%off.
20000 yen will enjoy 20%off. 30000 yen will enjoy 25%off.
🔺After the discount, the total amount of 10000 yen will be free shipping.

1. Choose your favorite products and put into the shopping cart.
2. After your order have been successful, you will receive an email. Please tell us your 【新規注文番号】at our Facebook message. We will help you to check the products in stock or not. After that, you can pay for it.
3. You will enjoy the free shipping when you purchased 10000 yen. If not, your shipping fee is according to the products’weight.
4. Our payment method is Paypal or Square. ※JCB cannot be used
5. Customers place the first order after 3 days is your statement date.
🔸 Purchasing 10000 yen, you can pay immediately and will send out the parcels ASAP.
6. Products are only kept for 3 days. After 3 days, you need to pay the shipping fee to send out the parcels.

※After confirm to keep the products, it cannot be cancelled. If you cancel the products twice, you cannot buy it anymore.
※Please place your order before 6pm (Japan Time Zone). After 6pm, we will cut off the order.
※Products cannot be added at statement date.
※If you have any questions, please send message to our Facebook page. Thank you.
🌟Our service time: 11am-6pm. Please be patient. Thank you.

🔺🔺🔺About PRC products🔺🔺🔺
🔺PRC means the products’price will be adjusted by the products’weight.
🔺When you see the products are PRC, please ask us the price first and then order it if the price is available.

🔺🔺🔺Violation of rules🔺🔺🔺
Ordering the [NG] products, it counted to violate the rules.

如果您需要詢問/If you would like an explanation in English

・請在D-JOY Facebook粉絲團私訊詢問或是回覆此E-mail(djoy-shop-asia@d-joy.club),說出您想詢問的問題。
・Please reply to this email(djoy-shop-asia@d-joy.club) stating that you would like an explanation in English.

以下為粉絲團連結 Facebook link:
台湾・香港:https://www.facebook.com/djoyjp/ (中文)
Other ASIA:https://www.facebook.com/D-joy-asia-2314448025465569/ (English)